SAFENET Guidebook 2017

The SAFENET standard operating procedures for referral and coordination of sexual and gender based violence services

This guidebook aims to standardize the approach to SGBV in direct services, referral support, coordination and prevention interventions amongst the member organizations. It describes, first and foremost, the SAFENET approach and the roles and responsibilities of each SAFENET member organization. The SOPs recognize that the experience and trauma of survivors is impacted by attitudes and practices of service providers, who can either provide a safe, supportive and sensitive response, or do more harm by encroaching upon the safety, dignity and mental well-being of those they serve.